1st period project
ICTS IN BUSINESS Is a term that includes all technologies for the the communication of the information and is also used to communicate and to create a lot of stuff. The ICTs include computers, the internet, telephone etc. Some types of computer programs are the test and learning programs, multimedia tutorials and multimedia encyclopedia. Also there is no single, universal definition of ICT, the term is generally accepted to mean all devices, networking components. 1- computer: it can be use to archive some stuff of the business and to have control of everything. 2- ERP ( enterprise resource planning): it can be use for the contability of some this software is more used by the enterprises for the logistics etc. 3-CRM ( customer relationship management): This is used by the people that want to have an strategy for their business. 4-Call Center: it helps to classify the calls from the less important to the more Important. 5- BI (business intelligence): it help...